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Canada & Thailand: 3 to 10 Business Days
United States: 7 to 12 Business Days
Central & South America 4 – 6 Weeks
International: 2 – 4 Weeks
Business days: Monday to Friday excluding public holidays
Secrets of Jade is pleased to offer free shipping to Canada, United States, United Kingdom, Australia, New Zealand and Thailand on orders over $100!
Under $100 is $12 flat rate per order
Only $25 to all other countries!
New orders will be contacted in 2 to 3 business days with shipping details.
Shipping times are approximate based on the times provided by our shipping companies.
We are not responsible for lost or stolen packages.
There are sometimes shipping delays that occur and are beyond our control and we cannot take responsibility for lateness.
For international orders: We are not held responsible if your package is held at customs and is returned to us. We are also not responsible for any return shipping charges that might occur as a result. Customs charges are paid by customer.
Most packages are delivered without a problem, although sometimes it does take time. Please be patient if your package doesn’t arrive within the outlined timeframe. Contact your mail carrier or customs office with the tracking number provided for assistance on locating you package.
We ship by:
Due to the intimate nature of these products they are NON-REFUNDABLE. Your understanding is appreciated.
Prices in Canadian Dollars and Canadian Taxes will be calculated based on your billing and shipping information at checkout in accordance to your province’s taxation rates. International orders exempt of taxes by Secrets of Jade; Import duties in your country may apply.
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